RM
Regina M
1 reviews | Active since May 2017
03 Jan 2022, 13:04
STOP CALLING MY NUMBER
Can the people from MBD stop calling me please regarding a Capitec loan i have explained to them numerous time that this is my contract number and this contract started in July 2020 and know and i dont know Bathabile Masango, i receive calls early in the morning and every time their urgent hangs up while im still explaining to them can they stop calling me please because you are calling a wrong number all the time calling me everyday wont change the fact that I'm not this person, today i received an sms with a reference number to call them that is when i was able to get the name of the company. Put a note on your system so your agent can know that this number doesnt belong to Bathabile.
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Replies (1)MBD's replyOfficial
03 Jan 2022, 15:35Dear Regina M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply03 Jan 2022, 15:35
Official
Dear Regina M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
