STILL WAITING ON PAID UP LETTER

<p>I finally managed to get the money to pay my account in full. i was promised a paid up letter within 48 hours of payment received. I've been phoning almost everyday for the past week and all i hear is that they will fw it to their supervisor but with no success. it costs money to phone everyday and still no paid up letter even after i was promised one. i need it urgently. the place where i'm renting is sold and i cannot find a new place to stay without my credit record being updated and i need that paid up letter as in yesterday. i only have until end of april to find a new place to stay and i cant because people do credit checks. please help i am desperate. i really dont want the same response as everyone else. i cant wait for due course or i will be out on the streets.</p> <p> </p> <p>Dear Sir/Madam</p> <p>We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.</p> <p>Kind regards</p> <p>COMPLAINTS OFFICER</p> <p>MBD Legal Collections (Pty) Ltd</p>