Still Waiting for My Settlement Letter – 9 Days and No Response!

I requested a settlement letter from MBD nine days ago and have yet to receive any feedback or documentation. Despite multiple follow-ups, I’ve received no communication, no updates, and no resolution. This delay is unacceptable, especially considering the urgency of settling my account.

As a customer, I expect timely service and clear communication. The lack of response is frustrating and reflects poorly on MBD’s commitment to customer service. I urge MBD to prioritize this request and provide the settlement letter immediately.

Please treat this matter with the urgency it deserves.