1 reviews | Active since Dec 2011
Still Harassed Even though I am under Debt Review
I have been under debt review since November 2013. I have been paying my debt review monthly. However I am still receiving phone calls from MBD Attorneys, whereby I am advised that they do not have the debt review information on their system. In 2014 I was advised on several occasions that I should resend the forms to them. I faxed it, and I emailed it on several occasions to various email addresses each time (as advised by the consultants). Eventually in November 2014, after I had complained to MBD Attorneys, Mariana Carr advised me to email the documentation to her directly. I did that. I trusted that the issue was resolved. Imagine my surprise when I was contacted by Thandi this morning, once again stating that they do not have my debt review information on their system!!! I have reached the point where I am fed up with you people, and the fact that you cannot update your system! I am a credit controller and work with accounts on a daily basis, and never in my life have I experienced something like this, where the accounts department doesn't do their job properly. How many times more do I have to send through the debt review forms???? No words can describe how pathetic this is.
Dear Tamz1987
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Tamz1987
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
