1 reviews | Active since Oct 2014
STILL GETTING PHONE CALLS AFTER REQUESTING THAT NO PHONE CALLS.
Wow so after soooo many times of me requesting your company to stop contacting me for payment (please note that I can NEVER get spoken to properly either, as they just love to speak over a person, as they think they are the only ones that are right.) I would like to inform you that you can rather hand me over to whatever court you wish to hand me over to regarding this STUPID payment that I still owe. I actually do not care anymore. When I try and explain the circumstances (I.E LOCKDOWN, PEOPLE BEING UNEMPLOYED, SALARIES BEING CUT ETC) I still got told that i have to pay a certain amount of money. HELLO STUPID MBD, I DO NOT HAVE THE AMOUNT THAT YOU ARE IMPOSING ON ME TO PAY YOU DUHHHHHHHHHHHHHHHHHHHHHHHHHHHH. You CANNOT force me to pay a certain amount as per the CREDIT ACT( if you have actually read it, you'll understand.) I get told I am rude, but when I get constant calls, and when I ask VERY nicely WHERE, NOT WHO BUT WHERE you are phoning from, I get told that I am speaking to so and so (PLEASE MBD, TEACH YOUR CALL CENTRE AGENTS TO LISTEN AS WELL AND NOT ONLY HEAR. YES BELIEVE IT OR NOT, THERE IS DIFFERENCE BETWEEN THE TWO, REVELATION OF THE CENTURY). SO STOP PHONING ME, I WANT MY UPDATED STATEMENT EACH MONTH WHEN I DO PAYMENT. AND THIS WILL CONSIST OF WHATEVER AMOUNT I AM ABLE TO PAY. YOU CANNOT LIST ME BECAUSE I HAVE CHOSEN NOT MEET YOUR REQUIREMENTS. IF YOU LIST ME YOU WILL BE IN BREACH OF THE CREDIT ACT. O AND I WAS TOLD THAT I MUST DO A DEBIT ORDER WITH YOUR COMPANY, UHM LET ME THINK ABOUT THAT..........NOT A CHANCE IN HELL WILL I DO THAT AND CERTAINLY NOT IN THIS LIFETIME EITHER. YOU WANT ME TO DO A DEBIT ORDER WITH YOU BUT YOU HAVE SO MANY COMPLAINTS. PLEASE GET REAL. THIS IS ALSO MY MONTH END, AND I AM EXTREMELY BUSY NOW TO GET PERSONAL CALLS WHEN I AM BUSY WITH MY MONTH END, IS REALLY INAPPROPRIATE. I AM ALSO JUST DOING MY JOB TOO. PLEASE TELL YOUR CALL CENTRE AGENTS TO ALSO STOP TRYING TO TALK ABOVE THE PEOPLE THEY ARE CALLING, THEN MAYBE THE EXPERIENCE WOULD BE A BIT MORE PLEASANT.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
