1 reviews | Active since Apr 2021
STEER VERY FAR CLEAR
MBD collected debt from me for more than one account. I had to spam the mailboxes just to get a paid up letter from them as my account status was never updated at the credit bureau. MBD now owes me a refund for debt collected in excess. I have been battling to have my funds returned as my emails never get past the point of me sending my proof of bank details and a copy of my ID. This is now an ongoing fight, we're at month 3 of trying to get my refund.
Mareece Dalton and Moses Kotsi have been ignoring my emails and does not call me when requested. The customer service line (what a joke) never gets answered.
If you ever have to deal with MBD, try to do it quick and get rid of them! A bunch of ******! Staff are definitely not customer service orientated!
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
