CJvR
Christian Jansen van Rensburg

1 reviews | Active since Apr 2021

09 Apr 2021, 01:16

STEER VERY FAR CLEAR

MBD collected debt from me for more than one account. I had to spam the mailboxes just to get a paid up letter from them as my account status was never updated at the credit bureau. MBD now owes me a refund for debt collected in excess. I have been battling to have my funds returned as my emails never get past the point of me sending my proof of bank details and a copy of my ID. This is now an ongoing fight, we're at month 3 of trying to get my refund.

Mareece Dalton and Moses Kotsi have been ignoring my emails and does not call me when requested. The customer service line (what a joke) never gets answered.

If you ever have to deal with MBD, try to do it quick and get rid of them! A bunch of ******! Staff are definitely not customer service orientated!

0
Replies (1)
MBD
MBD's reply09 Apr 2021, 09:53
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd