AP
Angelique P

1 reviews | Active since Mar 2018

28 Feb 2023, 12:10

*****ING INFORMATION AND RUNNING CREDIT CHECKS ON NON CLIENTS

Someone else has used my number wherever they owe money and MBD calls me incessantly. When I tell them to remove my number they send me a link where I have to give all my personal details including ID and give them consent to run a credit bureau check. I am not the client they are looking for and I am not giving you my personal information and you will not do a credit check on me as this affects your credit profile. This is surely against the POPI act to request my personal information. Should you persist I will open a case of harassment with the SAPS.

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Replies (1)
MBD
MBD's reply28 Feb 2023, 13:44
Official
Dear Ms Prinsloo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD