1 reviews | Active since Aug 2016

13 Mar 2024, 10:07

Statement or paid up letter not available

Horrible experience from MBD... Having paid off my the amount I owed to them. I have been struggling to get either a paid up letter or a statement. Something that confirms that I have made and settled the amount owed would put my mind at ease, I don't think that is an unreasonable request.

0
Replies (1)
MBD
MBD's reply13 Mar 2024, 10:57
Official
Dear Lazola S

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD