PD
Pieter D

1 reviews | Active since Aug 2013

19 Jul 2015, 10:33

Staff have a bad attitude

I am a disabled pensioner that receives a social grant from the State. I am harassed daily by the employees from MBD via phone calls or SMS messages for payment of old bank accounts. I have on many occasions sent e-mails to MBD to explain my situation and also sent them medical reports to prove my disability and that I can't pay any amounts that are requested. The debt collection seems to be a very lucrative business for both the banks' and lawyer's and they employ people that are trained to either persuade or force people to pay up certain amounts while the executives sit in their plush offices smelling the roses.Luckily for our judicial system a law has recently been passed where banks and micro lenders are prohibited to collect old outstanding debt via garnishing orders or other means because of reckless lending practices. This law now protects people like me and you who are in the same position and I think there are thousands of people who are not aware of this law. I am confident that Hello Peter will send the message to the people and thank you Hello Peter for the excellent work that you do

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Replies (1)
MBD
MBD's reply20 Jul 2015, 08:28
Official
Hello piet.v@,

Dear Piet.v@

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC