AJ
Aradhna J

1 reviews | Active since Mar 2009

25 Apr 2017, 16:59

Speechless

<p>I recently started receiving messages from MBD Attorneys that I need to pay my bought SBSA Credit Card. To my horror, as I had paid the full balance on this credit card many years prior. The only way I find that I ever get a response from Standard Bank is if I log a HelloPeter message as my emails seem to not be addressed.</p> <p><br />Standard Bank was not able to do an investigation from their side, the onus was placed on me to share proof. After I do and received a settlement letter, I receive a call from MBD yet again requesting I settle this account. </p> <p> </p> <p>When I received the settlement letter, I requested that Standard Bank sort the matter out with MBD and requested the same from MBD.</p> <p> </p> <p>To my further horror and astonishment, I have received a text message today as the final notice before legal action.</p> <p> </p> <p>What on earth is going on? Why am I being targetted? Why is Standard Bank not fixing the error - am I now a ********? Must I be listed etc for something that is not my fault, was settled in 2014, and am still being punished for????</p> <p> </p> <p>ENOUGH IS ENOUGH!!!</p>

0
Replies (2)
MBD
MBD's reply26 Apr 2017, 09:16
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,

MBD
MBD's reply11 May 2017, 14:39
Official

Dear Sir/Madam

With reference to your query logged on the 25 April 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,