PF
Philip F

1 reviews | Active since Jan 2016

28 Dec 2017, 10:21

Spamming with Messages

I have been spammed with messages for almost 2 months on a daily basis to make payment to an account. I have phoned multiple times to request that the account be emailed to me, which each time is promised to be done. None were ever received. I have since made a lump sum payment which is more than sufficient to cover the outstanding amount, and I am still being spammed with sms’s. Please remove me from you system so I can stop receiving these messages every day.

0
Replies (2)
MBD
MBD's reply29 Dec 2017, 08:49
Official

Dear Philip , Thu, Dec 28, 2017 10:21 AM

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD CREDIT SOLUTIONS (pty) Ltd

MBD
MBD's reply04 Jan 2018, 11:27
Official

Dear Phillip

With reference to your query logged on Thu,Dec 28, 2017 10:21 AM

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD CREDIT SOLUTIONS (pty) Ltd