SR
Sue R

1 reviews | Active since Jun 2014

22 Dec 2017, 16:31

spamming their bile again

I have paid off any debt I had with GEMS after belonging to GEMS for only 4 months in early 2016. I even paid an amount I believe I didn't owe, to try and get MBD off my case. It took me 6 months to pay the amount off as I was unemployed at the time. AT THE END OF IT THEY SIMPLY CONTINUED TO HARASS ME. It has now been a year since I paid my final installment and throughout 2017 I have been harassed by MBD every single week. I have sent them my bank deposit slips and done everything in my power to get these people behave like rational human beings. Their ethos and inefficiency are beyond pathetic.

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Replies (2)
MBD
MBD's reply27 Dec 2017, 10:35
Official

Dear Sue , Fri, Dec 22, 2017 4:31 PM

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply10 Jan 2018, 14:48
Official

Dear Sue

With reference to your query logged on Fri, Dec 22, 2017

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC