MG
Meta G
1 reviews | Active since Jun 2024
18 Jun 2024, 17:38
Spam calling with old info
Calls at 7am in the morning, every day, even on weekends and public holidays. Seems like the agents don’t take notes or update/ populate their system with info from the last call and the next agent will call you about the same stupid thing. Rude agents, don’t greet at all, but immediately ask you ‘Mr/s *** kindly verify you date of birth… for who? For what? Who are you? Anyway…. It’s been 3 months being called about the same thing that insurance paid out on an account but they have not updated their info on their systems nor do they liaise with heir clients on updates. It is annoying and one just has to bite their tongue and not lay out on the call center agents
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Replies (2)0
Replies (2)MBD's replyOfficial
19 Jun 2024, 12:15Der Meta G
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply19 Jun 2024, 12:15
Official
Der Meta G
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
11 Jul 2024, 11:08Dear Meta G
Kindly be advised that we requested proof of insurance from you, to date we have not received a response and we thus close this matter.
Kind regardsCOMPLAINTS OFFICER
MBD
Kindly be advised that we requested proof of insurance from you, to date we have not received a response and we thus close this matter.
Kind regardsCOMPLAINTS OFFICER
MBD
MBD's reply11 Jul 2024, 11:08
Official
Dear Meta G
Kindly be advised that we requested proof of insurance from you, to date we have not received a response and we thus close this matter.
Kind regardsCOMPLAINTS OFFICER
MBD
Kindly be advised that we requested proof of insurance from you, to date we have not received a response and we thus close this matter.
Kind regardsCOMPLAINTS OFFICER
MBD
