MM
Matebello M

1 reviews | Active since Nov 2014

01 Feb 2018, 14:31

SMSes that I owe MTN and have been handed over to attorneys

I have been receiving SMS claiming that my MTN account is overdue and has been handed over. Problem is, I've never had an account/contract with MTN. The SMS says to call MBD INC for inquiries. The number on the SMS keeps you on hold until it finally the voice prompts tell their lines are buys and to leave a message.

I've left numerous messages on this number, no call back, nothing. The SMSes keep coming, the latest one even shows how much I supposedly owe to MTN.

0
Replies (2)
MBD
MBD's reply01 Feb 2018, 14:54
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply06 Mar 2018, 12:16
Official

Dear Sir/Madam

With reference to your query logged on the 01 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC