kG
kegean G

1 reviews | Active since Jan 2015

29 Jan 2015, 14:10

sms sent to the wrong person

MBDLC HAS SINCE DECEMBER 2014 BEEN SENDING ME AT LEAST 8 SMS'S PER DAY REGARDING ACCOUNTS WITH VARIOUS FACILITIES THAT I HAVE NEVER HAD ANY DEALINGS WITH. FURTHERMORE THEY KEEP ASKING FOR THE WRONG PERSON. I HAVE ASKED THEM ON EVERY SINGLE CALL TO TAKE MY NUMBER OFF THEIR MAILING LIST AS I AM NOT THE PERSON THEY ARE LOOKING FOR BUT EVERY TIME I DO THIS MY REQUEST FALLS ON DEAF EARS. I AM SICK AND TIRED OF BEING PUT ON HOLD WHEN I ASK FOR THE MANAGER I GET A CHAP WHO CALLS HIMSELF JAMES D. HE ASSURES ME THAT MY NUMBER WILL BE TAKEN OFF - HOWEVER HE REFUSES TO GIVE ME A REFERENCE NUMBER FOR THE CALL. I EXPLAIN THAT I AM WELL WITHIN MY RIGHTS TO ASK FOR A REF NUMBER AS HE MADE PROMISES TO ME AND I NEED TO BE ABLE TO PROVE THESE PROMISES SHOULD NEED BE. HE STILL REFUSES TO GIVE ME A REFERENCE NUMBER. <br> THESE PPLE ARE RUDE *****. THEY PROMISE TO TAKE MY NUMBER OFF THEIR CONTACT LIST BUT THEY STILL KEEP CALLING AND SMSING ME.

0
Replies (1)
MBD
MBD's reply29 Jan 2015, 16:25
Official
Hello kegeanGOV,

Dear kegeanGOV

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC