PvdS
Paul van der Struys

1 reviews | Active since Nov 2015

30 Nov 2015, 11:03

SMS harassment

Seems to be a consistent thread on here, but I am constantly harassed with threatening messages despite payment being made in line with their arrangements and requirements. I've made numerous calls to the call centre asking that messages no longer be sent unless the account is in arrears, but arrogant call centre staff is all I encounter time and time again. <br> MBD are quite simply the most ************ collections agency out there!!! I'm amazed that companies are happy to compromise their own reputations by selling their debtors book to these damn ******.

0
Replies (2)
MBD
MBD's reply30 Nov 2015, 11:32
Official
Hello paulvanderstruys,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
MBD
MBD's reply15 Sept 2016, 10:10
Official

Dear Sir/Madam

With reference to your query logged on the 30 November 2015.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.