VM
Vennetta M

1 reviews | Active since Jun 2024

12 Jun 2024, 10:48

Simple Paidup letter

MBD had my HomeChoice account I settled it in April 2024 and struggle to get a paid up letter, I call them every week same story request is in for email still nothing, I even gave two other emails thinking i will get it. Now NRB got my HomeChoice account calling me saying my HomeChoice account is with them after already settling the account I'm angry and frustrated because I use my energy, airtime and my time calling to resolve their mess.

0
Replies (1)
MBD
MBD's reply12 Jun 2024, 11:16
Official
Dear V MIchelle

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD