Sickening Disgusting Stressful Service and Mal Administration from MDB

<p>After numerous attempts to repair the relationship with MBD ATTORNEYS, I am giving up. I have been harassed numerous times by various consultants regarding my outstanding amount on my bought loan. This morning I received an email regarding my account, according to MBD i did not honour my arrangement. This is outright bull****. I made an arrangement three times in December to make a payment of R100 on my account at the end of the month as soon as I have received my pay. As promised on the night of the 30th of December 2016 I made an EFT to their account. I received a sms this morning saying that I didn’t honour this arrangement. I immediately called MBD and informed them that I did make a payment. The just told me they would check. Now I have opened my email only to find a letter informing me that I had "failed to honour my agreement". I have previously been informed that these notifications and telephone calls accrue costs to my account which I think is very unfair considering the mal administration on the part of MBD. It seems that the left hand does not know what the right hand is doing. After the first call in December I made arrangement to pay month end, I received a call the very next day saying I did not make an arrangement. After flipping my lid an agreement was once again confirmed. Then shortly after that I received a call again. Worst of all the consultant told me that the arrangement was not made and then confirmed in the same conversation that there are notes made. Then I get told the will phone me every day to ask for permission to deduct monies via a debit order. I refuse to give permission for this because since the beginning of my agreement to pay MDB, I have agreed to pay R100 a month. I gave permission for this amount to be debited and then receive a notification that R150 HAS BEEN DEBITED. In my opinion that Is theft. A company cannot agree to deduct x amount and then deduct as they please. That is dishonourable in my opinion. Please stop falsely accusing me of not honouring my agreement if you MBD cannot even get your paperwork in order. Stop harassing me and stop accruing unnecessary costs to my account. Not to mention the ****ty attitude from the consultants. I would advise a supervisor to please listen to ALL my call recordings. I am sick and tired of MBD!!!</p> <p> </p> <p> </p> <p> </p>