CC
Christine C
1 reviews | Active since May 2026
02 May 2026, 08:43
SHOCKING SERVICE! I settled my *Identity* account last year and have been trying ever since to obtain my *SETTLEMENT* *LETTER*
SHOCKING SERVICE! I settled my *Identity* account last year and have been trying ever since to obtain my *SETTLEMENT* *LETTER* . Trying to contact this company is an absolute nightmare. Calls are never answered or you're permanently placed on hold. Emails are ignored. On occasions that you manage to speak to an agent, you're told to wait *48-72hour. Since 24 April I have been calling daily for a full week and nothing has been resolved.
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MBD's replyOfficial
04 May 2026, 08:45Good day Christine C
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply04 May 2026, 08:45
Official
Good day Christine C
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD