Shocking Service

I paid my Standard Bank Credit Card that was handed over to MBD inc. I was dealing with Magdeline, I paid it off in full. I am trying for the past three days to get a hold of her to get a paid up letter and also to confirm that Standard Bank has been updated accordingly, she has not even responded to two mails that I have sent. When MBD is tracking you to make payment they are excellent, but when we as clients are trying to get a hold of them-it’s almost impossible.