SHOCKING AND DISGRACEFUL SERVICE!!!!!!!!

I am rating MBD 1 star only because the rating scales does not allow for a minus!!

Where to begin......

RE – Paid Up Letter/Settlement Letter – Woolworths Credit Card On the 25th of June i paid up my account.... Today marks the 2 months mark since the account was paid up in full. To date I have had ZERO joy from MBD in furnishing me with the relevant paperwork so that I can have my credit score updated, and my name cleared. The sheer disregard, and unprofessional manner in which MBD conducts their business is shocking, and nothing short of disgraceful!! Please can SOMEONE advise what I need to do to get this letter, as its been a constant uphill battle for the past 8 weeks!!!!!