RW
Ronel W
1 reviews | Active since Dec 2017
15 Dec 2017, 10:54
Shocking!!
MBD notified me months ago of handover due to non payment of TV licence for 2015,2016 and 2017. In fact I paid a total of R1250 as oppose to only R750 over the tree years(yearly payments). I forwarded proof of payment to TV licence and MBD.. but instead have been bombarded with SMS'se demanding payment. After numerous calls and emails sending proof of payment again and again.. I received an sms thanking me for payment..BUT the nightmare was not over.. It all started again..SMS's calls and even to the point of now receiving demands under different names..i.e Mr Jonas ect on my number. It is embarrassing receiving these calls as also at work.. It has been months of frustration! One word ...INCOMPETENCE!!!
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MBD's replyOfficial
15 Dec 2017, 11:51Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply15 Dec 2017, 11:51
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's replyOfficial
15 Dec 2017, 14:20Dear Sir/Madam
With reference to your query logged on the 15 December 2017.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply15 Dec 2017, 14:20
Official
Dear Sir/Madam
With reference to your query logged on the 15 December 2017.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,