OM
Ofentse M
1 reviews | Active since Oct 2021
05 Jun 2023, 10:46
Settlement offer
Poor very poor customer service, i have spoken to already 5 agents to request a 2 months offer to settle my Old Mutual account nothing fruitful and i call with my airtime. Always they tell me how my line is bad. Today i was speaking to Nomonde said she will escalate to the manager as usual. This means they have useless managers.
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MBD's replyOfficial
05 Jun 2023, 11:07Dear Mr Maseko
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply05 Jun 2023, 11:07
Official
Dear Mr Maseko
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD