PD
Phinda D

1 reviews | Active since Nov 2021

21 Feb 2022, 06:08

Settlement Letter Please

All I would like to do is settle my account in Arrears and requesting for a Settlement Statement. I have call for more than 5 times asking to be emailed ,I was promised to get it but no one has sent it as yet. I am receiving help paying off the debt and the person trying to help me will end up withdrawing from

0
Replies (5)
MBD
MBD's reply21 Feb 2022, 09:00
Official
Dear Mr Dlamini

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
PD
Phinda D's update21 Feb 2022, 23:43
Reviewer Update
Thank you very much,Settlement letter received.
PD
Phinda D's update23 Feb 2022, 15:42
Reviewer Update
Thank you very much for you assistance,I have made a payment and forwarded the POP. I appreciate your help.
PD
Phinda D's update03 Mar 2022, 15:02
Reviewer Update
Tebogo Mbatha thank you very much for attending to my problems,you’re a valuable asset to your company
MBD
MBD's reply03 Mar 2022, 15:09
Official
Dear Mr Dlamini

Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved. 

Kind Regards 
Complaints Officer 
MBD