SG
Sibongile G
1 reviews | Active since Mar 2022
23 Jun 2025, 12:07
Settlement Letter MBD
Settlement Letter Good day
Very dissatisfied with the service I am getting from Capitec & MBD I need a settlement letter for a loan I took out I finished paying the account in 2019 but is still showing on my profile My Account Was Transferred to MBD of which I am awaiting my letter I have been to so many branches but the service is disappointing my name isn’t being cleared out and I need for this to be settled As soon as possible
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Replies (2)
MBD's replyOfficial
23 Jun 2025, 12:20Good day Sibongile G
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
MBD's reply23 Jun 2025, 12:20
Official
Good day Sibongile G
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
SG
Sibongile G's updateReviewer Update
03 Jul 2025, 10:23Good day I am still not being assisted
My account was handed over to you and you should have everything I cannot be running up and down looking for all of this
May I be assisted please this is tiring and unnecessary I need for this to be sorted out
My account was handed over to you and you should have everything I cannot be running up and down looking for all of this
May I be assisted please this is tiring and unnecessary I need for this to be sorted out
SG
Sibongile G's update03 Jul 2025, 10:23
Reviewer Update
Good day I am still not being assisted
My account was handed over to you and you should have everything I cannot be running up and down looking for all of this
May I be assisted please this is tiring and unnecessary I need for this to be sorted out
My account was handed over to you and you should have everything I cannot be running up and down looking for all of this
May I be assisted please this is tiring and unnecessary I need for this to be sorted out