tM
thobile M
1 reviews | Active since Jul 2012
25 Feb 2020, 10:57
Settlement letter
I have made a payment since the 18th of February till today am struggling to get the settlement letter, I have been calling in since last week with no help all they aay is that the payment is not reflecting and I should wait 24 hours ,I have been waiting with no help, I don't understand how they can give an option on paythru when even them selves the dont understand , I have done my part and paid you , now please do yours and send me the letter Acc no ***
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Replies (2)
MBD's replyOfficial
25 Feb 2020, 13:37Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD Credit Solutions (Pty) Ltd.
MBD's reply25 Feb 2020, 13:37
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD Credit Solutions (Pty) Ltd.
tM
thobile M's updateReviewer Update
27 Feb 2020, 12:11I am still waiting for MBD to give me feedback on my Account , I honestly don't understand how you can give clients the paythru option when none of the consultants know nothing about
tM
thobile M's update27 Feb 2020, 12:11
Reviewer Update
I am still waiting for MBD to give me feedback on my Account , I honestly don't understand how you can give clients the paythru option when none of the consultants know nothing about