Settlement Letter

<p>I contacted MBD credit solutions 7/6/2016 for a settlement balance as this account was handed over from direct axis. They provided me with the banking details of direct axis and full settlement payment was made 8/6/2016. to date im still receiving endless calls and sms from MBD saying i need to make payment arrangements. i further contacted direct axis and they confirmed that full payment has been received. they further reassured that the calls and sms will stop and that they will fowrad me my paid up letter. NOTHING has been done its a month later and im sitll waiting. poor customer service from both companies. and very unproffessional. I have sent on numerous occasions proof of the payment to chantela who is apparantly the manager. </p>