JM
Joyce M

1 reviews | Active since Jun 2016

10 Jun 2016, 08:46

Settlement letter

<p>Good morning.</p> <p>i had an Edgars account for so long and i was having problems regarding the payment untill my account was handed over to the MBD Attorneys. i settled the account by debit order last year December2015 when i went to Edgars Stores to get the settlement letter they said to me i must contact the MBD for the letter when i try to call them they dont respond to my calls, my emails and they didnt even update my profile with edgars so m worried us my name with Edgards is still not clear . so MBD is quicker to debit on your account but when it comes to clear your name its a mission so Edgars must look for another Attorneys... i whope this matter will be settled as soon as possible before i escalate the matter to issa..</p>

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Replies (2)
MBD
MBD's reply10 Jun 2016, 09:28
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply10 Jun 2016, 13:08
Official

Dear Sir/Madam

With reference to your query logged on the 10 June 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC