Settlement Letter

To whom it may concern !<br> <br> I have contacted your call centre department on the 25 September 2015 for an updated amount on my MTN account.to which I am still awaiting for your consultant to have returned my call. I took the liberty in accepting your settlement offer to which I have fully paid. I have submitted correspondence via fax and email to which I have received no correspondence whatsoever. I am awaiting my settlement letter in order for MTN to activate my account! Please do so as a matter of urgency as you were very quick to contact me for money due on my account and to date the account has not been utilized. <br>