JP
Jo-Ann Pienaar

1 reviews | Active since Jan 2018

03 Jan 2018, 13:51

Settlement Letter

I had a Truworths account which hand me over to MBD...We have made payment arrangement that I made full payment of that account but I'm still waiting for my settlement letter...I called the Company times with out number but no one could help me or give me answers. All they keep on saying is that a request has been send out for this letter..I'm very unhappy and disappointed in the service. I need that later ASAP....this is my email **********

0
Replies (2)
MBD
MBD's reply04 Jan 2018, 08:42
Official

Dear Jo-Ann Pienaar , Wed, Jan 3, 2018 1:51 PM

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD LEGAL COLLECTION (Pty) Ltd

Best regards,

MBD
MBD's reply05 Jan 2018, 11:11
Official

Dear Jo-Ann Pienaar

With reference to your query logged on Wed, Jan 3, 2018 1:51 PM.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD LEGAL COLLECTION (Pty) Ltd

Best regards,