LP
Lucy P
1 reviews | Active since Apr 2018
18 Jan 2022, 13:42
Settled game account
I have settled game account and I am not receiving any assistance in closing the account I'm told to contact the account lady. It has been more than 2 weeks without getting hold of her. Is it only one per3to help with that in the whole company?
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
18 Jan 2022, 13:58Dear Ms Phadagi
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply18 Jan 2022, 13:58
Official
Dear Ms Phadagi
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
LP
Lucy P's updateReviewer Update
18 Jan 2022, 14:14Kindly assist. An agent made a not because on your system it still shows I have R4000something outstanding. But the amount has been settled in full. I was given a discount to pay R8955.
LP
Lucy P's update18 Jan 2022, 14:14
Reviewer Update
Kindly assist. An agent made a not because on your system it still shows I have R4000something outstanding. But the amount has been settled in full. I was given a discount to pay R8955.
MBD's replyOfficial
21 Jan 2022, 14:14Dear Ms., Phadagi
Please note that the file was closed on our side on the 18/01/2022 and a paid up letter was sent to your email address.
Kindly advise if you require further assistance.
Thanking you
Complaints Officer MBD.
Please note that the file was closed on our side on the 18/01/2022 and a paid up letter was sent to your email address.
Kindly advise if you require further assistance.
Thanking you
Complaints Officer MBD.
Best regards,
MBD's reply21 Jan 2022, 14:14
Official
Dear Ms., Phadagi
Please note that the file was closed on our side on the 18/01/2022 and a paid up letter was sent to your email address.
Kindly advise if you require further assistance.
Thanking you
Complaints Officer MBD.
Please note that the file was closed on our side on the 18/01/2022 and a paid up letter was sent to your email address.
Kindly advise if you require further assistance.
Thanking you
Complaints Officer MBD.
Best regards,
LP
Lucy P's updateReviewer Update
21 Jan 2022, 14:28Hi,
I have received the letter and thank you for your assistance.
Kind regards
Lusani Phadagi
I have received the letter and thank you for your assistance.
Kind regards
Lusani Phadagi
LP
Lucy P's update21 Jan 2022, 14:28
Reviewer Update
Hi,
I have received the letter and thank you for your assistance.
Kind regards
Lusani Phadagi
I have received the letter and thank you for your assistance.
Kind regards
Lusani Phadagi