1 reviews | Active since Mar 2017
SETTLED ACCOUNT WITH MBD
<p>My MTN account was handed over last year to MBD. Eventhough I paid this on a monthly basis with fees going up monthly, I could never catch up. </p> <p> </p> <p>Last month February 2017, i finally had some funds and asked for a settlement amount of which I paid via debit order, on the 25th of Feb. MBD assured that once this account is settled I can continue with my MTN account as normal as they will take it off hold etc. I had to fight and make numerous telephone calls and send numerous emails to get this off hold. I finally got to upgrade my phone. However, MBD has only paid a portion of the money over to MTN and now I am still in arrears with R1800. They have now supended my line again after just getting this back up and running.</p> <p> </p> <p>There is miscomunnication between MBD & MTN and I am not getting anything out of either parties and I feel that this is unfair on me as I am now stuck in the middle. I am saying I paid and Mtn says there is still money outstanding. I have sent them the settlement letter on numerous occasions! </p> <p> </p> <p>MBD sort this out with MTN!! I now cannot use my phone for business and i have just switched over to this contract number! </p> <p> </p> <p>This is totatlly disgusting! </p> <p> </p>
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
No one has contacted me as yet from MBD and my MTN account is still suspended. Both parties has disgusting service!!!
No one has contacted me as yet from MBD and my MTN account is still suspended. Both parties has disgusting service!!!
