CL
Carey-Ann Lawrence
1 reviews | Active since Dec 2018
15 Nov 2021, 14:07
**** service
This is the ****en third time writing a review , I have sent an enquiry last week about the **** you guys are doing with my account. You added someone else account under my number how the hell do you do that, this account is reflecting on my credit record after I have ****en settled!!!!! I called today and spoke to a Nomusa Dlamini who had an attitude and said she would escalate this to customer service for the 100th time. I want to be contacted by a manager as soon as possible , I have already reported you guys for this as it is against POPI Act. For the ****en last time I do not know a JOSPHE!!!!!!
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MBD's replyOfficial
15 Nov 2021, 15:21Dear Ms Lawrence
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
MBD's reply15 Nov 2021, 15:21
Official
Dear Ms Lawrence
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD