****s

Wow, where to begin, about 6 month ago MBD and i made arrangements to pay off my Edgars account. On a debit order. The agreement was for 850 to be debited for 6 months and the account will be settled. Debit date is the 20th of each month which would make tomorrow the last debit to be deducted of 850. I received a sms today the 19th saying that the debit was unsuccessful??? And a amount of 1499 needs to be paid. I tried to call them on the number provided. Exactly 18 times and i could only get through 3 times to speak to people. The first person i spoke to was Philisiwe who could not assisted me and tried to transfer me to her Supervisor "Rose'" and the line cut straight away. I tried again a couple of times and finaly got through to Nduduzo who said that Rose' is not available right now and he said that he will send a request for my call to be returned, till now still no call received. I then tried again and spoke to a lady who did not want to give me a name, told me that Rose' is not in the offece and i should try again in 10 minutes. I asked to speak to a manager and i was told that the manager is also not in the office which means they are unsupervised. Not that i think it would matter, but anyway, as i wanted to ask for the name of the manager, she cut the line saying again i need to call back in 10 minutes. Since then if been trying with no success at all. Dont know if they mesmerized my nuber and just cutting the call? So i have no idea how to have this resolved. Really pathetic from MBD