vV
vanessahiggins V

1 reviews | Active since Aug 2016

04 Feb 2019, 16:05

******** who do not want you to settle your account it seems

I have left various messages, held on to speak to representives for endless minute, wasting my airtime, to get to number ONE isn the cue - only to be told constantly to leave a message - the call NEVER gets returned! I have emailed and emailed, as I want to know what my settlement amount is so I can FINISH paying my RCS Account, I do not get a monthly statement, despite asking for this previously.

So I find their lack of response, an excuse to get the Maximum amount of legal and interest fees out of me. They do not want me to settle their payment. They and RCS should be ashamed.

This is one nice big ****!

Vanessa

0
Replies (2)
MBD
MBD's reply05 Feb 2019, 10:51
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MUNNIK BASSON DAGAMA INC 
MBD
MBD's reply11 Feb 2019, 13:45
Official
Dear Sir/Madam
 
With reference to your query logged on the 04 February 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
 
 
Kind regards 
COMPLAINTS OFFICER 
MUNNIK BASSON DAGAMA INC