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For the past year I have been trying to get MBD to send me a Statement of Account, but to date no success. We originally agreed upon the 1st day of every month for my account to be debited as I only get paid on the last day of the month. MBD decided that today (22 April 2022) was a good day to debit my account without warning - leaving me with not enough funds to cover other debit orders coming of my account before month end.

This is not the first time they have done this and it is extremely frustrating that I have to incur penalties from my back for bounced debit orders. Surely it's a breach of contract on their part for not adhering to the agreed upon date!!!!!!

I have tried to contact them again this morning, but only receive a voicemail message stating they are not available.

Surely there is something that can be done in order to stop them from doing what they want and when they want!!!!!!!!!