MM
Mapule M

1 reviews | Active since Dec 2017

03 Sept 2021, 12:13

********

Been trying to get a settlement letter for my Woolworths instore card. account was settled with a discount and all of a sudden I owe an extra R854.52 I need this account closed ASAP as this affecting my credit report

0
Replies (2)
MM
Mapule M's update09 Sept 2021, 10:32
Reviewer Update
. Received a paid-up letter from Mmathapelo Kekane on 03 September confirming that my account was paid in full and credit bureau will be updated with this information. Not this morning receiving a call from MBD telling me that I owe R854.52 yes I was given a discount when the account was settled. Can this issue be resolved already. tired of dealing with this *********** debt collecting company
MBD
MBD's reply09 Sept 2021, 14:15
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.