1 reviews | Active since Feb 2017

01 Jun 2021, 11:28

****

My rating would be less than 1 star if it were possible. I have been trying to contact these idiots for a long while now with no success but let me miss one day on my payment and they're on you like a pack of wild dogs. How is it that MBD can request 1000s of rands from people but not send 1 statement for all the money that has been paid? I have no faith in MBD at all and I feel that they are not paying my Direct Axis account at all. I will therefor suspend all payments to MBD and block all of the numbers that phone me until I receive some form of statement and a written letter signed by the CEO stating that I will receive my paid letter upon making the last payment.

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Replies (5)
's update01 Jun 2021, 11:29
Reviewer Update
I should add that I have been requesting updated balances since the beginning of the year via email and nobody has even bothered to respond.
MBD
MBD's reply01 Jun 2021, 14:48
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.


's update08 Jun 2021, 09:38
Reviewer Update
Absolute ******* company you guys are. I am waiting since the 1st for communication and to date, I have received nothing. You best believe I won't be paying you guys a single cent going forward.

Thank you ********
's update08 Jun 2021, 09:41
Reviewer Update
I sent an email to *** on the 3rd of June requesting a statement and have not received a single response. I do not trust MBD ******** Solutions at all
's update15 Jun 2021, 11:27
Reviewer Update
Literally still waiting for one of you to contact me. I am fed up of this. When you guys phone me at the end of the month for not paying, I will gladly explain why I am not going to pay you. Thanks