KN
Kumarasen N

1 reviews | Active since Feb 2013

23 Dec 2020, 11:08

**** calls from MBD

They keep calling regarding You & Me Mobile when they *******ly debited my account for a monthly subscription when it was a prepaid sim. When I called them they told me that they will credit the amount back to me and it's been a year later and now MBD wants to collect on this absurd debt. I have lodged a formal complaint with ICASA and asked that the look into this matter as I am not the only one that this is been happening to. MBD should get the facts straight before pursuing a matter and harrassing with phone calls and sms's and threatening to share with other parties... Don't they know about the POPI ACT.... They need to be schooled in the the different acts that protect the consumer from ************ companies like this.

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Replies (1)
MBD
MBD's reply23 Dec 2020, 13:34
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.