CM
CYNTHIA M
1 reviews | Active since Jun 2016
17 May 2018, 11:27
Sad
A sad situation.
Sending SMS messages out to wrong people. Instead of apologising for their fault, the staff member rather questioned me as if I was the debtor.
Please get your records straight and apologise for mistakes don't act the high and mighty
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Replies (2)0
Replies (2)
MBD's replyOfficial
17 May 2018, 13:16Dear CynthiaMackenzie
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Best regards,
MBD's reply17 May 2018, 13:16
Official
Dear CynthiaMackenzie
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Best regards,
MBD's replyOfficial
18 May 2018, 10:06Dear CynthiaMackenzie
With reference to your query logged on 17/05/18
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Best regards,
MBD's reply18 May 2018, 10:06
Official
Dear CynthiaMackenzie
With reference to your query logged on 17/05/18
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Best regards,