JM
Johan M

1 reviews | Active since Mar 2009

20 Jan 2018, 04:32

SABC Canceled TV license maladministration & harassment

Certainly the law is the law and right is right! For a number of years I have tried to cancel my TV license as I do not own a TV any more. The last TV set I ever had packed up in about 2009. I have received one or two plain paper letters attached to e-mails (no letterheads) from one Megan Symons (no office or contact nr.) with demands. I did respond to indicate I have no TV. Now MDB Attorneys are harassing me with phone calls and SMS messages to pay up NOW! The amount now stands at a "settlement" of R874 -50. What must I "settle" if I do not own a TV set and have in fact for a number of years tried to cancel my TV license by written request? This whole procedure seems a bit contrived or underhanded to me.

0
Replies (3)
MBD
MBD's reply22 Jan 2018, 09:37
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply02 Feb 2018, 13:16
Official

Dear Sir/Madam

With reference to your query logged on the 20 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

JM
Johan M's update03 Feb 2018, 09:52
Reviewer Update
Thank you for responding in officialese. I see the harassing and exploitive SMSs had resumed, "demanding payment of a settlement". If the SABC could not administer their affairs and did not supply MBD with full case history, I can but lament with all concerned. I state publicly that I do not own a TV set and had written to SABC to cancel my TV license in 2009.