JT
Jerry T

1 reviews | Active since Dec 2015

01 Apr 2016, 17:39

Russell's Acc- Bad Debt Written Off

I don't understand, I've been paying for my Russell's account since last year and when I checked my credit report this year I realized that the status was Bad Debt Written Off, while I've been paying for this account, the balance is also not going down but the debt was written off. What actually goes on here and according to the credit bureau, a default only stays for one year before being removed. Any reason as to why I'm still paying for something that's not decreasing when its already written off? Please update your systems accordingly.

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Replies (1)
MBD
MBD's reply04 Apr 2016, 08:42
Official
Hello TawakaliJ,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC