LM
Lebogang M

1 reviews | Active since Aug 2019

24 Mar 2020, 12:54

Rude Staff who hang up on us

Your staff is harassing us during our trying times and we have not asked to be in this situation. If you can please teach your employees telephone etiquette. They are rude and very insensitive to our problems. The least they can do is watch their mouths. Nortan Attorneys and VVN attorneys are very professional compared to your uns****ed staff. The way they are so rude, they hang up on us and they call us again the following day to harass us and tell us what they think about our lives. Absolute *******. I honestly hope your calls are recorded for people who dont deserve job or the given the opportunity to work when some of us arent given such priveledges

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Replies (1)
MBD
MBD's reply24 Mar 2020, 13:57
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.