BW
Brigette W

1 reviews | Active since Mar 2018

14 Sept 2018, 11:33

Rude Staff

Staff have been phoning my continuously demanding that I give them my date of birth _ I REFUSE, however when I phoned them back I wanted to give them my DOB in order to check what this is about and ask for a statement. The woman handling the call is very rude and does not listern ! Please train your staff and im waiting for a statement to be emailed to me.

0
Replies (4)
MBD
MBD's reply14 Sept 2018, 13:45
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

BW
Brigette W's update14 Sept 2018, 13:50
Reviewer Update
Thank you - I still have not received any statement. Please urgently send to **********
BW
Brigette W's update17 Sept 2018, 08:18
Reviewer Update
Still not statement received.
MBD
MBD's reply19 Sept 2018, 09:48
Official

Dear Sir/Madam

With reference to your query logged on the 14 September 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC