Rude consultant

<p>I was called this morning by a consultant, Vuyiswa to discuss my missed payment on my edgars account. I informed her that payment will be made today and it will be an internet payment. I also informed her that i will be settling the account today. She goes on to tell me that she would PREFER that I do at a store after i explained to her that i am far from any stores. She further goes on to tell me how rude i am. And as someone who is in arrears i must go to a store. I telk her she shud rather give me ab address where i can send proof of payment once payment is made. The rudeness in this lady, i ended up hanging up and calling back to speak to her supervisor, Ursula, who said she would call me in 5mins. It is now 1hr20mins later, still no feedback. This conduct is unacceptable and I would like action taken for rudeness against this consultant. </p>