NV
Najwa V
1 reviews | Active since Jan 2019
31 Jan 2019, 11:16
RUDE CONSULTANT
I got a call yesterday from MBD attorney. Oh how rude the consultant was, if I can call him a consultant. Demanding money and also telling me it's my responsibility to pay the account. As if I didn't know this. I will not accept any calls from them ever. they can do whatever they deem necessary. they should send all their employees for proper training on how to deal with customers, cause sometimes the issues are very sensitive. still very perturbed.
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Replies (2)MBD's replyOfficial
01 Feb 2019, 12:41 Dear Najwa Viljoen/ Jan 31, 2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's reply01 Feb 2019, 12:41
Official
Dear Najwa Viljoen/ Jan 31, 2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's replyOfficial
08 Feb 2019, 11:40 Dear Najwa Viljoen
With reference to your query logged on Jan 31 , 2019
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
With reference to your query logged on Jan 31 , 2019
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's reply08 Feb 2019, 11:40
Official
Dear Najwa Viljoen
With reference to your query logged on Jan 31 , 2019
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
With reference to your query logged on Jan 31 , 2019
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
