Rude and Unprofessional Agents

The agents at MBD are very rude and unprofessional. I have an account with Virgin Active that is being handled by them and I don's see myself paying it off until it is transferred to another debt collection company. I have a very soft voice, so they agents there always disrespect me when I'm on the phone with them discussing my account because I supposedly do not sound like a "Mr" because of my voice.

I don't know if I should change my voice for their expectations! And their agents are mean and have a rude tone, they forget that I do not have any contract with them, I am not their client, Virgin Active is. When they speak with me they are harshly rude and even hang up while one is talking and asking them questions. How do they expect me to make payment arrangements with disrespectful people?

Even their sms' are annoying, unprofessional and very rude. When one communicates with them, it makes one hate and regret the company they are representing and regret doing business with them.

Should I ever finish paying off my Virgin Active account, I do not foresee ever doing business them again because of MBD's *********** behavior and treatment. I am not a ******** running away from my responsibilities; there are valid reasons why my account ended up with them, and they either establish a proper way of dealing with payers or don't take on accounts at all if they don;t know how to speak with people!

And just because I do not sound Man enough for them, it gives them no right to disrespect me and speak to me like trash. I do not know who they expect to answer my cellphone every single day that I have to explain myself to them every single day. DO THEY WANT ME TO PAY THEIR CLIENT (VIRGIN ACTIVE) OR DO THEY WANT ME TO HAVE A THICK/BOLD VOICE THAT MEETS THEIR EXPECTATION? Money or Voice? Please decide MBD.

Stop harassing debtors. It's high time they put their agents through soft s****s training and teach them manners and telephone antiquate.