MS
Marcelle S
1 reviews | Active since Jul 2019
22 Jul 2019, 10:16
RUDE AND UNPLEASANT CALL CENTRE AGENTS
Debt paid. Proof provided. Continuous harassment. Phone calls, SMSes. Last call to me a few minutes ago. When I called back and AGAIN explained, for the umpteenth time, that the debt has been settled, I was told not to waste their time, so that they could call debtors who haven't paid! Wow, MBD, do you pay your staff to be rude??
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MBD's replyOfficial
22 Jul 2019, 11:25Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply22 Jul 2019, 11:25
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.