1 reviews | Active since Jun 2022
RUDE AGENTS
I've just been contacted by one of their agents. I explained to the agent why i can't make payments as I've been unemployed for over 3 months and not getting any income hence i cannot pay anything towards my account. The agent was extremely rude and asked me why i can't make payment using the R370 social grant. She was so rude that she even told me that it's not her problem that i had resigned from my previous job!! Your small minded agents should be trianed well and not speak to debtors in a way that is belittling to. I am aware that i have an overdue account which I cant pay due to financial constraints. I will not tolerate this kind of behaviour from your rude agents who are chasing after PTP's and under pressure for making targets !!!
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
