nM
nomalungelo M

1 reviews | Active since Jul 2016

15 Jul 2016, 11:40

RUDE AGENT

<p>Every single day i receive sms's about a debt that's not even mine .endless calls which I am unable to answer because I'm at work most of the time .but today your agent prudence calling on behalf of bayport simply demonstrated that this is a business that does not have quality in their service.because I'm not telling u what u want to hear u decided to hang up? Had she been trained accordingly she would've asked how I'm related to the debtor then probed further for helpful information.I want this agent called to order immediately!</p>

0
Replies (2)
MBD
MBD's reply15 Jul 2016, 14:01
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

Best regards,

MBD
MBD's reply15 Sept 2016, 15:43
Official

Dear Sir/Madam

We have received notification of a matter you lodged with Hellopeter.com regarding MBD Inc. We are unable to trace a reference or account number and have requested this via email.

To date we have not received a response and we thus close this matter.

Regards

MUNNIK BASSON DAGAMA

Best regards,